Privacy Policy
Last updated: September 16, 2024
1. Introduction
ComServices LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, make a purchase, or contact us. This may include:
- Name and contact information (email address, phone number)
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Professional information (if you are a service provider)
- Communication preferences
Usage Information
We automatically collect certain information about your device and usage of our services, including:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages visited and time spent on our platform
- Transaction history and session data
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and managing your wallet
- Communicating with you about your account and services
- Improving our platform and developing new features
- Ensuring security and preventing fraud
- Complying with legal obligations
- Sending marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Transaction records may be retained for longer periods as required by financial regulations and tax laws.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and improve our services.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ComServices LLC
2093 Philadelphia Pike #4250
Claymont DE 19703
United States
Email: privacy@comservices.ai
Phone: +1 (646) 878-6366